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Average Customer Review:
 ( 155 customer reviews )
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Most Helpful Customer Reviews
92 of 97 found the following review helpful:
 Great drive for backup w/ sleek design.Aug 20, 2007
By Arun
"Techie"
A while back I got a great deal on this 500GB hard drive (not at Amazon). The drive is very sleek and comes in cool colors. I have the black unit and matches in well with the rest of my PC and A/V components. I use this drive as an external archiving device for my Dish Network (DN) ViP622 HD receiver. Recently, DN has enabled this feature on their ViPs. I was coming close to filling up the DVR and this simple and painless upgrade has been awesome. The receiver detected the SimpleTech with ease, formated the drive in 2 minutes, and from that point on I have about 490 GB worth of extra DVR space. Playing archived video either in SD or HD format is no different vs. playing direct from the receiver. Outstanding quality/no complaints! This drive comes in 750GB and 1TB capacities and should be a worthy upgrade for PC/Mac backup as well. FYI, There is another variation of this unit with also a FireWire port.
38 of 41 found the following review helpful:
 What a nightmareApr 26, 2008
By Roxie K.
This little baby was DOA right out of the box. Well, not exactly DOA, but severely wounded. Installation was a snap - just plugged in the power and USB cords and turned it on. Little blue light came on and circled round a few times indicating plenty of disk space. So far so good! Installed the ArcSoft backup software and did a trial run on ~6GB photos. Backup went OK. Got brave and went to back up ~8GB datafiles ... the back up started but then went on and on and on and on and on and on (get the picture?). Finally, a UNABLE TO WRITE DATA - HARDWARE FAILURE message popped up. Power cycled the drive, checked the connections and tried again. No luck. Ran SureDelete File to delete the datafiles that did make it to the drive, but encountered the same hardware failure error. Was able to reformat the drive and clean it with SureDelete Disk. Got brave again and tried to copy a set of data to the Simpletech ... big mistake. Got the hardware failure error again. Reformat / Disk Clean / Reformat / Disk Clean then packed it up and returned it to Costco. These things seem to be hit or miss - it works or it doesn't. Mine didn't.
21 of 23 found the following review helpful:
Good External Hard DriveNov 22, 2007
By Calvet
I needed an external hard drive as my pathetic 80 gig hard drive I'd been using for the past 3 years was bursting at it's seams. So After looking around I saw this model on sale at Best Buy for $95.99, couldn't go wrong there, since it was 320 GIGS, it was a steel. Racing home, I pulled it out of the box, and lets get some things out of the way right now:
1. It has an on/off switch (yeah!)
2. The USB cable is really short. (About 2-3 feet)
3. It has a separate plug for the power supply. (Less drain on your USB).
After straining with the short USB cord, I found a good setup on my desktop. Plugged it into the USB port, and plugged the power cord into the wall. Turned it on, and BAM! 320 Gigs added to the computer. No hassle. It is quiet, and very fast.
I've only run into one small nuisance, it occasionally goes into sleep mode when not being used, and it takes about 6 seconds to start working again when waking up, so lets say it goes to sleep, and then you go to your computer, click on an mp3 file, you must wait for it to start up again before the file will play. But this only happens rarely.
The light on the top spins clockwise whenever you are loading something off the hard drive, this looks cool, but may be an annoyance to those who don't like giant spinning lights.
Overall, this is an excellent, dependable, fast hard drive, and by the way, it looks freakin awesome.
30 of 35 found the following review helpful:
Unable to format drive. Poor quality.Jan 03, 2008
By John Henry
"Teach"
I've had this drive for several months, and it seemed to work fine. Then, I was unable to retrieve some family photos from it. System would lock up on read errors. So I offloaded all I could and tried a format of the drive. Failed 7 times. No diagnostic software provided by manufacturer. It's as if they are relying on other drive manufacturers to provide it. Only a basic user guide is provided on their 'support' CD. Poor support.
After downloading and running Seagate's Seatools, the long generic test FAILED. Why couldn't Simpletech have such a BASIC tool.
I would NOT recommend buying this drive under ANY circumstance. Poor initial quality if it won't even format. I do not even want to send it back for fear they'd send me another. Dependability is of the utmost on USB hard drives. Simlpletech is not reliable for me.
19 of 21 found the following review helpful:
35% DOA used in backup project in CitigroupMay 06, 2008
By Y. Lin
In our project where we were backing up over 1,100 laptops, I would say 35% of the drives sent out are dead on arrival. All of the drives are brand new, and shrink wrapped. It was mainly the power issue. This was a major set back to our project. As we would have to reschedule the users and the technician we've sent out.
See all 155 customer reviews on Amazon.com
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