| | |  | Office Supplies | Home » » HP Laserjet M1522NF Printer | | | | | | | Description: | | HP M1522nf LaserJet Multifunction Printer Fax Bundle. Need a little elbow room. HPs surprisingly compact all in one LaserJet M1522nf Printer has a flatbed design that can copy and scan a variety of documents; it also sends faxes and its networkable. You will get sharp looking text in speeds as fast as 24 pages per minute. This model also includes one RJ 11 fax port, as well as an RJ 11 line out telephone port. | | | Features: | |
• Compact multifunction Black-and-white printer that prints, scans, faxes, and copies
• Print Black-and-white 1200 dpi text and graphics as fast as 24 ppm
• Scan in full-color at ultra-high 19,200 dpi resolution
• 250-sheet paper tray, 10-sheet priority tray, 50-sheet ADF
• Network-ready Ethernet connectivity, USB
| | | Product Details: | | | Product Length:
| 15.98 inches | | Product Width:
| 19.53 inches | | Product Height:
| 15.83 inches | | Product Weight:
| 24.25 pounds | | Package Length:
| 22.7 inches | | Package Width:
| 19.5 inches | | Package Height:
| 11.9 inches | | Package Weight:
| 33.6 pounds | | Average Customer Rating:
| based on 64 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
( 64 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
51 of 57 found the following review helpful:
Do Not Buy It! HP Lost me as a customer.May 28, 2009
By D. Bert Please note: In order to post this review, I HAD to give this printer one star. This printer deserves NO STARS.
The HP1522nf had everything I was looking for--Fax, Scan, laser printing, feeder, PPM requirements--and what I thought was HP quality. Although we purchased it from Amazon.com on 4/17, the printer was not placed into use until 5/1 because we were still in construction mode on our business. On May 1, I spent several hours on the phone with HP tech support...in India...and I couldn't understand most of what they said. Worse, they couldn't understand *me.* And I speak very clearly.
I was told that the printer could not be plugged into a surge protector--has to be plugged straight into the wall, and they eventually decided that I needed to download the printer software from HP's website to cure the fact that the printer simply would not operate after printing one page.
I uninstalled the software that I'd installed from HP's disc. The problem here is that the uninstall doesn't remove all of the software it's installed. It leaves tons of junk on the computer. I reinstalled with the fresh download and the printer worked for about a week. The scan and FAX functions refused to work, but I had a business to open and didn't have time to sit on the phone with HP tech support for hour after hour.
On May 20th, I called HP tech support and the first question I asked was why they had never checked back with me as they said they'd do. The response was that they'd closed the file as "successfully handled" because (they claimed) when tech support tried to call me back, they found my number disconnected. My number was NOT disconnected, but the number they were calling had absolutely not one digit in common with my number.
I spent two days on the phone with tech support, uninstalling and reinstalling the software over and over, coaxing the printer to please do something right, trying to understand what the HP tech support people were saying... It was MEGA-frustrating.
The problems? The printer would print once, and then turn itself off. HP absurdly placed the switch in the back (lower left side), so in order to power cycle the printer, it's really handy if you know how to do yoga. However, power cycling it would do nothing after awhile. The printer turned itself off and stayed off.
HP tech support asked me to FAX them the receipt, which I did (before the printer finally decided to stay dead), and HP's tech support had the gall to complain that it was too blurry to read. Having been sent with one of their printers and received on their equipment, the quality of the FAX would be HP's problem--not mine.
The machine would not scan. Trying to run the scan software resulted in a pop-up window telling me that the scan had failed, did I want to try again. It never scanned.
The computer I installed the software on unfortunately runs Vista. I asked if this could be the problem. HP tech support thought not. However, when trying to input data into the FAX feature on the computer, I ran into a series of annoying problems. For example, inputting the business name required that I input one letter and then the HP software would spit up a yellow caution sign window with the letter and a question mark. I'd click "OK," and then enter another letter, at which point HP software would spit up the same yellow caution sign with the new letter and a question mark. I'd click "OK"...and this is how the entire business name had to be entered! One letter at a time and no spaces. Hitting the space bar would bounce the cursor back to the beginning. I kludged that problem by inserting an underscore between words. It's insane!
Finally HP tech support decided it was a bad printer and that they needed to replace my brand new straigh-out-of-the-box printer with a used refurbished one! That's when I blew up. And that's when HP lost me as a customer.
I complained vociferously. They said they'd review the issues, but replacing with a used refurbished unit was all HP policy allows.
I wrote scathing emails to HP tech support and to HP's CEO (whose email address is on the HP website if you're patient enough to search for it). I decided to cc Amazon.com as well.
Next morning, I received a wonderful email from Amazon telling me that due to the extenuating circumstances, they'd already shipped me a new printer and sent a label for the return of the non-functional unit. Amazon ROCKS!
Then I received a call from HP tech support telling me in pidgin English that they'd reviewed the situation and would send me a used refurbished unit. It was great fun to tell them to go pound sand.
My new printer arrived as scheduled. I spent hours on my computer--weeding through folders, uninstalling every particle of HP software I could find--looking in hidden folders (they're in there too), as well as taking ownership of items and changing permissions in order to dump eons of the nasty buggers. I plugged the printer INTO THE WALL RECEPTICLE. I installed the software from a fresh download.
It works. It FAXes. (The first two FAXes failed, but after that it worked. I still had to enter the business name header one letter at a time, each letter followed by the annoying sign and clicking "OK.") It scans. It prints. It doesn't turn itself off. BUT--after reading these reviews, I have to wonder how long this "success" will hold.
I wish I'd bought any other brand printer. Brother printers seem to be garnering good reviews, but based on past experience with having to kick those suckers to print, I decided against Brother. Epson seems to be having success. Really, ANYTHING has to be better than an HP printer.
Until HP gets its act together with technically-correct software and printers that work, and more importantly--MOVES THEIR TECH SUPPORT BACK TO THE UNITED STATES--I refuse to do business with them. I've bought probably 10 HP printers over the past few years. Maybe more. I don't mind spending a little time on the phone with tech support for minor issues. But in the past two years--it's happened with every single printer with every single set-up, and it's gotten old. So long, HP. Your printers don't work. Your software doesn't work. And your tech support is atrocious.
11 of 11 found the following review helpful:
Great printer, probably great copier, potential scanning issues, major FAX issuesJun 18, 2009
By Careful User HP LaserJet M1522nf MFP - Multifunction ( fax / copier / printer / scanner ) - B/W - laser - copying (up to): 23 ppm - printing (up to): 23 ppm - 250 sheets - 33.6 Kbps - Hi-Speed USB, 10/100 Base-TX HP M1522nf LaserJet Multifunction Printer with Fax Bundle
Note: I'm not sure if I should attach this review to the second product--"with Fax Bundle"--as mine said it FAXed, but did not say anything about a "FAX Bundle." However, the model number is the same for both. Perhaps the "Bundle" is something added to help resolve the FAX problems. I don't know.
Overall nice design. Easy access to the insides. Repeated button pressing to change settings is a bit cumbersome, but not unreasonable for a small, reasonably-priced unit. The flatbed lid stays upright if you open it all the way, which is nice. It opens along the long edge, making opening and closing this easier than some flatbed scanners that open along the short edge. The hinge area expands to allow thicker items. Power consumption is quite reasonable in all modes, especially compared to some of the other All In Ones I considered.
Overall I liked the physical unit. However, after testing some features fairly well over a few days, I returned it. I have Windows XP(32). My needs are (1) scan, (2), print, (3) copy, and a distant (4) FAX. The Automatic Document Feeder (ADF)was important to me and worked well. I wanted a legal flatbed; but that's very hard to come by in a B/W laser multifunction. This has a letter-size flatbed. I had also originally wanted duplex capabilities, but decided that likely increased the probably of jams and streaking, so I skipped that. (Brother has some All In Ones that have everything I wanted. I almost got one, but several owners said it needed expensive repairs after just a few cartridges, and I think the power consumption is much higher than the HP.)
With this unit, printing is as you would expect from HP: fast, clean, quality output. I didn't test the copying too much, but what I did do looked good. For the sake of this review, I wish I had tested that more. I copied both letter and legal pages successfully.
The feature that caused me to return the unit was the scanning, my number one priority. First, I discovered that the Scan To feature didn't work with legal-size paper. It would only scan letter size, which is interesting given that I could copy legal pages successfully, and scanning and copying legal documents both use the ADF scanner to accomplish their task. I am pretty confident that my settings were correct, as I spent several hours working on the issue with tech support. The work-around was to use TWAIN, but according to tech support legal-size scanning should have worked straight from the Scan To button, just as letter size did. I've seen other posts indicating different problems with scanning/paper size with this model.
Many scans, both from the ADF and the flatbed were fine. However, the text on many others tended to skew slightly when viewed online in the PDF output. At first I assumed the pages weren't pulling through the ADF correctly, but that was not the case, because the same thing occurred when using the flatbed. Some scans skewed quite noticeably and a few were completely unusable.
It's a nice little unit. If your primary uses are printing and (probably) copying, you would likely be very happy with it. Perhaps the scanning issues could have been resolved eventually with the help of tech support, although we did download and install new software, a dll, and firmware, all to no avail, in trying to resolve the legal-size scanning. I never actually discussed the skewing with them, as by that time I had decided the scanning feature might not be robust enough for my needs. If your scanning needs are minimal and you don't mind a little skewing of the text--and possibly using TWAIN for legal, you would probably still be very happy with this unit. Just be sure to review the entire output each time so you can re-scan if a page skews too much. If scanning is important, test it thoroughly before your return time runs out; maybe I just got a bad unit.
Having read about FAX issues, I called tech support before buying. They stated that it needs a dedicated land line to be truly successful. I did not see this mentioned in any of the advertising, the manual, HP's online troubleshooting, or anywhere else that I looked. However, other reviews seem to support that a dedicated line would help at the very least, and the tech specified a land line.
23 of 27 found the following review helpful:
Excellent at everything except fax functionsOct 07, 2008
By AjayLA The copy and scan functions are outstanding -- quick, quiet, and easy to use. Scanning to Adobe files is remarkably simple. Faxing, though, is another story. The fax wizard will not install on Vista 64 bit systems, so fax send functions are limited to what you can do manually. More frustrating, it is impossible to receive faxes with an answering machine connected. I have spent many hours speaking with technicians in India to solve the problem. They diagnose the problem being the answering machine, but changing the answering machine did not help. This was not an issue with my five year old HP Office Jet. And the 1522 is not covered by HP on-line help. So my advice is to think about your needs before buying. If you have Vista 64 bit or use this on anything other than a dedicated fax line, beware.
9 of 9 found the following review helpful:
Highly recommendedMay 31, 2009
By RJC
"NJ Foodie"
My wife and I are self employed and have always used all-in-one printers in our home offices. We have owned Brother MFP lasers in the past but the cost of the short-lived OPC drums effectively drove up the cost of operation. Don't even think about all-in-one ink jet printers - the consumables (razor blades) will take you to the cleaners. As well, I simply don't have the patience to wait for the slower ink jet print speeds. We recently bought our second M1522nf from Amazon, having been so very satisfied with our first purchase, 8 months earlier. The print speed, especially the first page, is excellent. My only minor complaint is that the scanning software saves .pdf files that are far too large when I attempt to email these files. We purchase third party 36A cartridges at half the cost of original HP toners and they work just fine. Just remember to bring your used cartridges to recycling drop of centers, such as Staples, which offers 3 bucks in rewards for every cartridge - not to mention how this helps to save our depleting environment.
18 of 23 found the following review helpful:
Don't waste your $249.00Oct 29, 2008
By F. Machine This machine is on sale for a reason: It's an incredibly bad product from an equally bad company.
The fax from the computer feature doesn't always dial until the dial tone switches to the "if you'd like to make a call" message. So at least half the faxes have to be reloaded.
Unfortunately the English-challenged "support" in India has no idea what that message is, so it was not until I asked for a "supervisor" did anyone understand the problem.
The suggestion was to update the firmware and drivers. I did and now I can't install the fax functions at all.
In the middle of this, the printer flashed a "replace black toner" message and won't print until I fork over another $79.00 for a new cartridge. The existing one is not showing any signs of needing replacement. HP has rigged the sensor to their advantage.
I have purchased mostly HP printers in the past. Of course, this will be my last.
See all 64 customer reviews on Amazon.com
| | |
|